Weather-related disasters often occur rapidly, causing severe disruptions, while formal damage assessments can take considerable time to be completed. As a result, disaster managers need faster and representative ways to understand damage to plan recovery. This study examines 311 service requests, the non-emergency municipal information and service hotline used in the United States, as a proxy indicator of post-disaster sewerage disruptions and recovery. We analyzed records from two major Louisiana parishes, East Baton Rouge and Orleans. A Mann-Whitney U test was conducted to determine whether daily sewerage-related 311 request counts during the disaster period, defined as the onset of the disaster through the following two weeks, were significantly higher than those recorded during the baseline period, defined as the same period one year earlier. We also compared the statistical significance of these changes in 311 requests with documented damage data from FEMA's Individuals and Households Program to explore how reporting patterns aligned with damage across the two parishes. Preliminary results showed significantly higher request counts during the disaster period than during the baseline period for most major disasters, although response patterns varied by event and location. Additionally, documented damage was not linearly associated with 311 responses. This may reflect differences in disaster impacts, urban infrastructure conditions, access to 311 services, and community reporting behavior between the two parishes. Overall, these findings suggest that 311 data may help emergency managers identify affected areas and prioritize response efforts before formal damage assessments become available.